Help & FAQ

Need help using the PG&E Calculator? Below are some common questions and tips:

How do I use the calculator without uploading my bill? You can manually enter the values from your PG&E bill into the form fields without uploading the bill. This provides flexibility if you prefer not to upload a file.
Can the calculator parse every type of PG&E bill? This site is currently in beta and may not fully parse all PG&E bills, especially if the format varies by region or billing plan. We are working to improve support for all bill types.
What is a peak and off-peak period? These are time slots when electricity usage is higher or lower, affecting costs.
How accurate is the rate comparison? The results are based on the latest rate data but may vary slightly depending on updates from PG&E.

If you encounter any issues or have suggestions, please visit the Contact page to let us know how we can improve!